Lync

Lync Server Access Edge service Won’t Start

Recently had an out of the blue Lync edge server failed to start the critical  Lync Server Access Edge service, it would log the following error in the system log:


Event ID 7024

The Lync Server Access Edge service terminated with the following service-specific error:
%%3286774275

Looking in the Lync Server log you get a better description of the actual error.


Event ID 12290
The evaluation period has expired.

The evaluation period for Microsoft Lync Server 2013 has expired. Please upgrade from the evaluation version to the fully licensed version of the product. Look at help for Setup.exe to learn how to upgrade from evaluation version to the licensed version.
Cause: The evaluation period for Microsoft Lync Server 2013 has expired.
Resolution:
Please upgrade from the evaluation version to the licensed version of the product. Look at help for Setup.exe to learn how to upgrade from evaluation version to the licensed version.

Simple fix is to update the license on the system. To do this open Lync Powershell and browse to the installation directory \Setup\AMD64\Setup. From there execute the upgrade command

msiexec.exe /fvomus server.msi EVALTOFULL=1 /qb

Then start the service. You can use the Get-CSServerVersion to confirm the license has been updated.

Ref:
http://support.microsoft.com/kb/2468019

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